Before using our services, you must accept all the terms and rules of SMM NZ. We reserve the right to modify these terms and rules at any time without prior notice. By placing an order on our panel, you confirm that you have read, understood, and agreed to all the listed terms. We are not responsible for any loss resulting from ignorance of these terms.
We assure you that all our services are tested and safe for your social media accounts, videos, posts, and others. Before placing any order, please carefully read the service description, including start time, speed, and other details. Services delivery times may vary due to platform updates or overload. Do not place multiple orders on the same link unless the previous one is completed or cancelled.
We offer instant refund support in case of any order drops, and we guarantee that no other panel provides this facility. If any of your orders drop, simply send us the order number — we will check and instantly refund the dropped quantity. If your available quantity is less than the start count, no refund will be provided. No refund will be given if you put the wrong link or change your username after the order has been completed.
We protect your privacy. No personal data is shared with others under any circumstances. When creating an account, keep your login credentials private and never share them with anyone. If you suspect unauthorized access, change your password immediately and inform our support team.
We do not provide any guarantee or support on private and non-guaranteed services. These services do not have refill, and we do not guarantee full delivery on these services. We do not recommend using non-guaranteed services. If you want to use these services, then you are doing so completely at your own risk. No complaint, refund, or refill request will be accepted. Use only if you understand and agree.
Cancellation time for non-guaranteed services is not fixed. It totally depends on the cancellation team. However, for guaranteed services, the maximum cancellation time is 24 hours. If your order is not canceled within 24 hours, you can contact support to request a manual instant cancellation. But if your order is stuck, drops below the start count, or is stuck due to a wrong link, then manual instant cancellation is not possible. In such cases, the 24-hour cancellation policy will not apply, and cancellation will fully depend on the cancellation team.